Samsung hosted its inaugural “Skills Competition” for master-level branded engineers, which took place on September 19th and 20th at its Samsung Technical Training Center in New Jersey.

The objective of the challenge was to design a five-star customer experience with a focus on speed, quality, and satisfaction – the cornerstone of Samsung’s customer care efforts.

YH Eom, President and CEO of Samsung Electronics North America, emphasized delivering the highest standards of customer care is paramount to delivering customers a premium experience.